Established in 1980 Woodrobes has built an excellent reputation over the last thirty-four years and has recently benefited from the opening of a new Kidderminster showroom in Autumn 2012.
Easy to find with a huge range of fitted bedrooms and associated products on display, the Mill Street premises provides an impressive showcase for our bespoke bedroom furniture.
The growing success of our company is partially due to the quality of products, good service and excellent reliability but more importantly to our tight-knit, well-organised and knowledgeable staff, whose great attention to detail leaves nothing to chance and gives customers confidence that the bedroom of their dreams will be delivered on time and fitted to perfection.
Since January the company has been steered by Les Wood as Office Manager. Les has many years of experience in the fitted furniture industry and Woodrobes has certainly benefitted from his knowledge and knowhow.
Les: “There have been quite a few significant changes over the last few months. Firstly, we now have an apprentice fitter who is coming along well and assisting our main fitter Dave tremendously. Learning the skills required from an experienced fitter as well as providing an apprentice the opportunity to gain relevant qualifications is something we firmly believe in here at Woodrobes.
Working with the team in the showroom has meant that we are able to give a very personalised service and also give answers to detailed technical questions virtually immediately while customers are still in store.
Our sales staff are very knowledgeable. Sandra has years of experience and knows our range of products inside out. She has been joined by Jo and more recently Laura, all three work well as a team.
Additionally, I am usually on hand in the showroom, my office area is a working example of our Home Office range of products and there has been plenty of interest since it was installed.
Woodrobes now offers a 12 months 0% finance package, which helps some of our customers, especially those not wanting to tie up a lump sum. It’s working well and we hope to see a significant increase in the number of customers utilising this service.
We have a constant stream of new colours, styles, glass finishes and acrylics being added to the range by manufacturers and we now have an increased manufacturing capacity which will have an effect on our ability to supply and fit more quickly once an order is placed.
The most noticeable change is the addition of a new vehicle to our fleet, the new Vito is highly visible and displays many of our recent fitted bedrooms.
We have a number of existing customers returning for additional bedrooms, which is always a good sign that we are doing the right things and heading in the right direction.”
The Woodrobes team is completed by our own in house fitters, Dave, Ken and Jacob who will turn dreams into reality with their skilful expertise.
Following the successful opening of the new showroom in 2012, Woodrobes reputation for quality and service has grown extensively and we now have a wide range of customers, some from as far afield as Devon, gained through word-of-mouth recommendations from happy customers who return for second and third bedroom conversions.
Planning and design are key components to Woodrobes success. Whether the bedroom is small, medium or large, customers can rest-assured that efficient use of all available space is balanced with an aesthetically pleasing layout, which is both practical in day-to-day use but has that ‘wow’ factor that never ceases to impress.
Woodrobes has a fast-growing reputation for high quality products and a visit to the Mill Street showroom in Kidderminster will leave no doubt that the company has the staff to match their reputation.